Privacy Policy

Last updated: November 4, 2025

1. Introduction

Welcome to Bracely Technologies, Inc. ("Bracely," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect the following types of information:

• Email Address: Used to contact you about waitlist updates and service availability
• Property Address: Used to assess potential service availability in your area
• Optional Notes: Any additional information you choose to provide
• Technical Data: IP address, browser type, and usage data collected automatically

3. How We Use Your Information

We use your information for the following purposes:

• To manage our waitlist and notify you when our service becomes available
• To assess service availability in your geographic area
• To send you updates about our products and services (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices:

• All data is encrypted in transit using HTTPS/TLS
• Data is stored in secure, SOC 2 compliant databases (Neon PostgreSQL)
• Access to your data is strictly limited to authorized personnel
• We implement rate limiting and security headers to protect against attacks

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Places API: Used to provide address autocomplete functionality
• Neon PostgreSQL: Database hosting service
• Vercel: Website hosting and deployment

Each of these services has their own privacy policies and data processing agreements.

6. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us at privacy@bracely.ai

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Waitlist data is typically retained until our service launches and you become a customer, or until you request deletion.

8. Cookies and Tracking

Our website currently uses minimal tracking. We do not use advertising cookies or share your data with third-party advertisers. We may use:

• Essential cookies for website functionality
• Analytics to understand how visitors use our site (if you consent)

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@bracely.ai
• General Inquiries: info@bracely.ai